Email Settings & Information
Webmail
Use Webmail for immediate access to your mailbox in any web browser. By accessing your mailbox via Webmail you are viewing your mailbox directly on the server itself.
https://webmail.yourdomain.com
Click Round Cube
Email Software Settings
(Suggest POP on work computer, leave messages for 30 days)
(Suggest IMAP on all other devices)
Incoming Server
mail.yourdomain.com
SSL / TLS Security Enabled
IMAP Port: 993
POP3 Port: 995
Authentication is required, login is the entire email address.
Outgoing Server
mail.yourdomain.com
SSL / TLS Security Enabled
SMTP Port: 465
Authentication is required, login is the entire email address.
-> How To Setup Microsoft Outlook
Recommended Email Scenario
The below scenario is recommended so that you maintain a local backup (or archive) of all of your email communication on your main computer. This also eliminates your mailbox on the server from getting too full.
In the picture below the "Work PC" permanently stores all of your past email messages. To do this we setup its email software using POP (rather than IMAP). In your POP settings we suggest "Leave messages on the server for 30 days". This allows access to 30 days of mail on all of your other devices configured using IMAP and keeps your mailbox from reaching maximum storage limit on the server.
Quickly Resolve Mailbox Full Issues
All mailboxes have a limit of storage space. When your mailbox reaches 80% storage capacity you'll receive an automated email notice from the server. The server will send the next notice when it reaches 100%. If you have received an 80% notice it's important to address this because at 100% storage it will not be able to receive new mail.
To resolve this you'll need to login to Webmail and remove messages to free up storage space. Don't forget to delete your Trash as that also accounts for the overall mailbox storage you have.
First login to Webmail
https://webmail.yourdomain.com
After login a web page will be displayed showing settings and tools for your mailbox. At this point you have two options to free storage space. One option allows you to remove mail fast with one click based on date or size, the other option allows you to decide exactly which messages to remove.
Option 1: The Quick One-Click Method
Choose Manage Disk Usage
This will display each folder in your mailbox and report the storage space it is taking up. Click Manage to the right and you're presented with these options:
Option 2: Choose Exactly Which Messages To Remove
This method allows you to choose exactly which messages you want to remove. Choose Round Cube just as you would to view and send email via webmail.
If your mailbox is full at 100% first start by deleting your Trash, then target the other messages in your mailbox.
To delete your Trash - Highlight the Trash folder. Click the gear icon at the bottom and select Empty.
Now go into your Inbox, Sent & other folders to individually select the messages to remove.
Click (or highlight) the messages you would like to remove then click Trash icon at the top. You can hold the CTRL key down while you click (highlight) multiple messages at once.
To speed this process up target messages with large attachments taking up the most storage space. Click on the "Size" blue heading at the top to sort messages by size. You can also click the Date heading to sort that way.
** When you're done don't forget to delete your Trash once again.
If you would like to upgrade the storage capacity (per mailbox) let me know and I'll give you a quote.
Other Helpful Tips
How To Export To PDF
Our custom website management area allows you to post PDF documents to your website. Here is how to convert a Microsoft Office document (Word, Excel, etc.) into a PDF document to post on your website.
* Important: See also how to compress that file below before you post it to your website.
Compress PDF FIles
If you crate a PDF file it will usually be an extremely huge file. This is a problem not only because it will upload to your website really slow and take up quite a bit of server space - but the viewer will need to download the entire file before they can view it. For example if your PDF file is 8 Meg large the viewer will have to download 8 Meg. To resolve this Adobe has a FREE online tool that will compress/shrink your PDF file. For example I used this tool to compress an 8Meg file down to 820K!
Here is a link to this tool: https://www.adobe.com/acrobat/online/compress-pdf.html